Frequently Asked Questions - info@silversquare.com

How to order?

Please order through our website. If you require a bespoke piece or advice on engraving please email us via the contact form. You can also talk to us on (001) 786-212-4129, we are more than happy to answer any questions or help give advice.

How will my order be packaged and do you offer a gift service?

All Silver Square pieces will be beautifully wrapped in silk paper and branded boxes. This service is free of charge.

We offer shipping directly to your gift recipient with greeting card ($10 fee applies).

How do I look after my jewelry?

Our jewelry is made with a lifetimes use in mind. How you care for it will determine its life span. Gold- and silver-plated jewelry when in contact with perfume, body creams etc. will cause it to tarnish and discolor.

water, if they are worn whilst showering or swimming they’re life span will shorten dramatically and we will be unable to replace them.

Pearls and any kind of stones should be handled with care: no direct exposure to acids, chemicals, cleaning agents other than specially formulated for them. We offer special cleaning objects on our website.